Last Updated: September 26, 2025

Infinity Pharma (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of the personal information you provide to us via our website, infinitypharma.ph. This policy explains what information we collect, how we use it, how we protect it, and your rights as our user or customer.

1. What Information We Collect

We collect the following information when you interact with our website:

Name and surname
Professional ID and institutional affiliation
Address (business or institutional)
Account registration details (username, password, contact information)
Data automatically collected by cookies and analytics platforms (see “Cookies and Tracking”)

We NEVER knowingly collect information from minors or non-medical personnel.

2. How We Collect Information

We collect data via:

Online forms (registration, contact, order processing)
Account creation or newsletter subscription
Orders placed through our ecommerce platform (WooCommerce)
Cookies, Google Analytics, Facebook Pixel, and Tag Manager for site improvement and marketing

3. How We Use Your Information

Your information is used for the following purposes:

Processing account registration and orders
Fulfilling purchases and deliveries
Communicating with you regarding your account, orders, and newsletters
Marketing and retargeting via ads (you can opt out anytime)
Improving site experience and analytics
Verifying professional and institutional credentials

We do not use or share your data for medical purposes or share your personal data with medical professionals.

4. Third-Party Sharing & Payment Processing

We share data only with:

Third-party vendors, such as couriers/delivery services, as needed to render our services

We use the following payment processors, which handle all payment information directly and securely:

Local checks, bank transfers, PayMongo, PayPal, and GCash

Infinity Pharma does not store payment details; these are handled exclusively by the chosen payment provider.

5. Security and Data Storage

All user data is encrypted and stored securely in the cloud using the WooCommerce and WordPress databases.
Access controls and daily backups are implemented to maintain data integrity and security.

6. Cookies and Tracking

We use cookies and web tracking technologies (CookieYes, Google Consent API, Google Analytics, Facebook Pixel, Tag Manager) to enhance your user experience, improve our service, and help with marketing.
You have full control to manage or opt-out of cookies via our cookie consent tool.

7. Data Access, Modification, and Deletion

You can access, edit, and delete your account and personal information anytime through your dashboard.
You can opt out of marketing communications via account preferences.

8. Data Retention

We retain data for as long as necessary to fulfill orders, comply with legal requirements, and maintain records for B2B transactions, after which data is securely deleted.

9. Audience and Location

Our services and products are intended solely for institutions and professionals in the Philippines. We do not target minors or international users.

10. Your Rights

You have the right to:

Access, correct, or delete your data
Opt out of marketing communications at any time
Withdraw consent for data processing (which may affect site functionality)

Privacy Policy Supplement: Branding Guidelines and Third-Party Authentication

Last Updated: September 27, 2025

This supplement to the Infinity Pharma Privacy Policy explains additional privacy disclosures related to third-party services and outlines our basic branding guidelines.

11. Use of Third-Party Platforms

a. Authentication & Login

Google Auth Platform: Infinity Pharma uses Google Authentication for secure login and registration. When you sign in using your Google account, certain profile data (such as your name and email address) will be shared with us, but only for authentication and site access purposes.
Facebook Login: You may also sign in or register using Facebook. Profile information (such as your name and email address) retrieved from Facebook is used strictly for authentication and customer identification.
Postman Email Plugin: Our backend uses the Postman plugin for sending transactional and notification emails (order updates, password resets, etc.). This system may use Google’s trusted email services for delivery.

We do not post to your social media accounts or access additional information beyond what is necessary for login/authentication.

b. Data Handling with Third-Party Services

The use of Google Auth and Facebook Login is subject to their respective privacy policies.
Information transmitted during authentication is encrypted and not shared with unauthorized third parties.
Postman plugin handles only necessary transactional emails and does not use your data for marketing, unless you have expressly opted in.

c. Your Choices

You can choose your authentication method.
At any time, you can disconnect or revoke access to your Google or Facebook account from your Infinity Pharma dashboard.

12. Branding Guidelines

All users, partners, and affiliates must adhere to these branding rules when referring to or using Infinity Pharma’s name, trademarks, logos, and related assets:

a. Proper Use

Always use the company’s official name: “Infinity Pharma”.
Use only approved company logos and visual assets; do not edit, stretch, color, crop, or modify original designs.
Logos and brand marks should not be used in a way that suggests unauthorized affiliation, sponsorship, or endorsement.

b. Communication & Content

All marketing, promotional, or official content must use approved branding elements.
Do not use Infinity Pharma branding in materials connected with illegal, discriminatory, or unapproved medical claims.

c. Digital Representation

Only use branding files provided directly by Infinity Pharma.
When in doubt, check with our marketing or brand management team.

d. Prohibited Actions

Do not replicate Infinity Pharma’s branding on products or services not approved/provided by the company.
Unauthorized use may result in legal action or removal of content.

13. Contact Information

For privacy-related inquiries, requests, or complaints, please contact:

Data Protection Officer: Jonathan Abriol
Email: jo@infinitypharma.ph
Office Address: 172 P C. Macabasco Rd, Pakil, Laguna

14. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.